• When are visiting hours?

    We always welcome visitors. We recommend visiting between the hours of 8 a.m. and 8 p.m. If you have a special circumstance, please speak with the charge nurse on duty so alternative visiting hours may be arranged.

  • Is there a limit to the number of people who can visit at one time?

    We suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time.

  • Is there private space available to use?

    You may reserve our conference rooms for any special events (birthdays, holidays, meals) in advance with the social services department.

  • Can I bring my children to visit?

    We encourage children to visit. However, we ask you to inform the charge nurse if they are the age of 12.

  • How often will a physician or health professional visit?

    Physicians generally see patients upon admission and once every 30 days thereafter, though some insurance companies require that physicians visit more often. Our nursing professionals are in constant contact with all of the physicians that visit the facility. Check with our nursing staff for further information.

  • Can I take my loved one home to visit?

    Patients may have a leave of absence only with MD authorization, which can be arranged through nursing staff. The resident or responsible party upon arrival and departure must sign the LOA (leave of absence) book, located at the nursing stations.

  • Can my loved one receive mail?

    Definitely. Mail is delivered to patients personally on a daily basis except for weekends and holidays.

    Pacifica Nursing & Rehab Center
    Attn: _____        Room No. _____
    385 Esplanade Dr
    Pacifica, CA 94044



  • My loved one has a favorite chair that I’d like to bring to the facility. Can you accommodate this?

    If space permits, small personal items from the resident’s home are always welcome. We always want our patients to be comfortable. 

  • Will I be required to do my loved one's laundry?

    Bed linens, hospital gowns, and towels are provided and laundered by the facility. If you prefer to do laundry for your loved one, please inform the charge nurse/social services designee.

  • Is there someone who provides haircuts?

    We have a beautician available every Wednesday. Please contact Social Services or stop by the front desk to set up an appointment. Payments for all services are to be made in advance or at the Beauty Shop during appointments.

  • Where should I park when I visit?

    Free parking is available on the north side of the facility. Please observe all posted city parking signs. Avoid parking in spaces specifically reserved for the handicapped, employees, and physicians.

  • Can I bring in my loved one's favorite food?

    Always consult with the nursing staff before bringing food to patients to be consistent with the provision of special diets. Any food kept in the resident's room must be in properly sealed containers.

  • What articles of clothing should I bring?

    We recommend approximately five changes of clothing and a pair of comfortable rubber-soled shoes. All articles should be washed, clearly labeled with the resident’s name in permanent ink, and entered into the patient’s personal inventory log in the medical chart. Other personal items should be marked or engraved for identification. We advise that patients do not keep valuable jewelry or large amounts of cash in the facility.

    Blouses (with front snaps)
    Walking Shoes (non-skid soles; velcro)
    Sweaters (with large buttons)
    Shirts (button down suggested)
    Walking Shoes (non-skid soles; velcro)
    Electric Razor

    Personal Laundry:  There is no charge for personal laundry, however families who wish to do their loved ones laundry must bring in a plastic hamper for dirty clothes and ensure laundry is done at least once a week in order to comply with state hygiene regulations.

    Clothing and Laundry Tips:  All personal clothing is washed in an industrial washing machine at a temperature of 180-degrees. Make sure your loved ones clothing is appropriate for washing and drying in these hot temperatures. Clothing that requires cold or warm water or special care is subject to damage and fading. All clothing must be labeled. Please label the clothing with the resident name, NOT the room number or initials. Mark clearly and in large letters on the inside neckline or waistband. All items must be marked including socks, shoes, and other personal items.


  • Will my loved one have telephone access?

    Private phone access is available to every resident for free. Unlimited local and toll free calls can be made from resident phones. An unlimited number of phone calls from any incoming area code (national or international) can be received at the resident phones. Patients may bring in their personal phone and plug it into the phone jack next to their assigned bed. Otherwise, a phone can be provided by the facility at no extra cost.

  • Will my loved one's room have a television?

    All rooms are furnished with a hospital grade LCD TV at the bedside with access to the 50 most popular channels, free of charge. Patients and visitors also have access to our two common area high definition big screen TVs with access to 150 channels.

  • What activities are planned for the patients?

    Pacifica Nursing & Rehab Center has a vibrant atmosphere with dynamic, individualized activities that match the capabilities and needs of patients and their guests.

    We have active resident and family councils as well as volunteer programs. Scheduled activities include: music, fitness activities, religious meetings, outside entertainment, games, gardening, field trips/outings, and volunteer involvement.

    If you would like to arrange something special or have suggestions and ideas for individual or group activities, please inform our activities director. We welcome and encourage involvement from family and friends.

  • Can the rules be changed?

    Suggestions and recommendations for changes in the facility rules may be submitted in person or in writing to Pacifica Nursing & Rehab Center administration.

  • How often will the Rehabilitation staff work with my loved one?

    We will always follow physician’s orders, which is typically twice a day, 5-6 times per week. Each case is unique and may change in accordance to the needs of your loved one. Please see our Director of Rehab with any questions about your loved one’s schedule.

  • Will Medicare Part A cover my stay in the facility?

    Patients must have a Medicare card that reads “Hospital Insurance.” They must also be admitted to the facility with a physician's order within 30 days of a three consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a $157.50/day co-insurance rate is required. Medicare does not cover skilled nursing fees over 100 days.

    The length of stay varies with each patient, ranging from a few days to a few months. The length of stay will be determined by the patient’s physician and the professional team in our facility.

Financial & Insurance Questions

Patients must have a Medicare card that reads “Hospital Insurance”. They must also be admitted to the facility with a physician order within 30 days of a three consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a $164.50 daily co-insurance rate is required. Medicare does not cover skilled nursing fees over 100 days.

Participating Insurance Companies

  • Medicare
  • Kaiser
  • Health Plan of San Mateo/Care Advantage
  • Private Pay
  • United Health Care
  • Health Net

Private Room Rates

*Please inquire with our Admissions office about our current Private Room Rates.

Daily rates include room and board; three meals per day served in the main dining or rehabilitative dining areas, tray service plus snacks – special diets upon physician order; daily assistance with activities of daily living (ADLs), i.e., dressing, bathing, ambulation, personal hygiene and needs; daily housekeeping service; bed and bathroom linens (less incontinent care linens); administration of medications as prescribed by either attending/alternate physician; 24-hour supervision by licensed Nursing personnel (R.N. or L.V.N.) and Certified Nursing Assistants; assistance with feeding; planned activities, recreational and occupational programs; drug regimen review; social services consultation; discharge planning and referral service; and furnished rooms in accordance with State and Federal regulatory agencies.

PLEASE NOTE: The daily room rate does NOT include the following: Physician visit charges, dentist visit charges, medication and sundry items, resident care medical supplies and materials, incontinent care supplies/linens, special physician ordered therapies such as physical therapy, occupational therapy, respiratory therapy, diagnostic tests, and other specialized care procedures.